Contact Us
We’d love to hear from you! Whether you have a question about rugs, delivery options, returns, or anything else, our team is here to help.
Showroom Location
The Rug Lady
630 W Lake Mead Pkwy, Suite 100
Henderson, NV 89015
Hours: Open daily, 10:00 am – 6:00 pm (7 days a week)
Phone
(702) 964-7847
Email
info@theruglady.com
Ways to Reach Us
• Call or text us during showroom hours for fastest assistance.
• Email us anytime—we usually reply within 24 hours.
• Use the contact form below and we’ll follow up quickly.
• Stop by our showroom to see our rugs in person—we’re always happy to help.
Customer Support Topics
• Order status and pickup questions
• Local delivery and shipping
• Returns & exchanges
• Product care and sizing
• Bulk or trade orders (designers, stagers, realtors)
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Tip: For urgent order changes (pickup time, delivery address, authorized pickup person), please call us directly at (702) 964-7847.
